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Product modules
Every Traqo capability — explained end-to-end. Workflows, lifecycle stages, configuration options and live mock-ups for each module.
How cost reduction works
The swim-lane breakdown of how Traqo cuts freight cost by ~11% — four levers, each pulling a measurable share of total spend, from indent to invoice.
Bring data in. Plan the dispatch.
Two-way bridge to SAP, Oracle, Dynamics 365, Tally and Excel/CSV.
Club orders, allocate vehicles and minimize cost per dispatch.
Visualize and optimize cargo stacking across vehicle types in 3D.
Masters, users, roles, notifications and API access — the foundation layer.
Cloud-native, microservices, 14 services, 99.9% uptime — full stack deep-dive.
Discover the right rate from the right transporter.
Run the move — yard, road, hub, ocean.
GPS, SIM and FASTag fusion for live trip visibility and ETAs.
Gate-in to gate-out — every minute inside the facility.
Multi-courier shipment tracking, exception alerts and SLA dashboards.
Ocean visibility — vessel tracking, port events and container milestones.
Capture, read and verify POD documents — paperless settlement.
Predictive ETAs, autonomous exception handling and natural-language queries.
Documents, taxes and audit, without firefighting.
Generate, extend, cancel and reconcile e-way bills at scale.
Defense-in-depth, zero-trust, AES-256-GCM, TLS 1.3 and enterprise IAM.
RPO 5 min · RTO 15 min · 99.9% uptime — multi-region failover and BCP.
SEBI · RBI · DPDP · GDPR · SOX · ISO 27001 — full regulatory mapping.
Close every trip financially — bills matched, paid.
FAQ
Documentation — frequently asked questions
- Where do I find Traqo's API documentation?
- Traqo's API reference is published at traqo.ai/docs/api. It covers 42 REST endpoints across 6 resource families (shipments, indents, auctions, transporters, invoices, ePOD), 12 signed webhook events, and OAuth 2.0 authentication. Every endpoint includes a working curl example, request/response schema and rate-limit guidance. SDKs ship for Node.js, Python and Java.
- How do I get started with Traqo as a new customer?
- Read the Getting Started guide at traqo.ai/docs/getting-started — a 6-step onboarding path covering account setup, ERP connector configuration, master-data import, transporter onboarding via WhatsApp, first auction or indent, and going live. The full path takes 3–7 days for a single-plant deployment with help from your customer success squad.
- Which ERPs and external systems does Traqo integrate with?
- Traqo ships 55 pre-built integrations across 9 categories — ERPs (SAP S/4HANA, SAP ECC, Oracle Fusion, Microsoft Dynamics 365, NetSuite, Workday, JD Edwards), accounting (QuickBooks, Xero, Zoho Books), communication (WhatsApp Business, SMS gateways, Slack, MS Teams), Google Workspace, analytics (Looker, Power BI, Tableau), regional document/customs portals and 15 Google Cloud APIs. Full list at traqo.ai/docs/integrations.
- Are Traqo's webhooks reliable for production use?
- Yes. Every webhook event is signed with HMAC-SHA256, retried with exponential backoff for up to 24 hours on 5xx or timeout, and de-duplicated via an idempotency key. Twelve event types are supported (shipment.created, shipment.in_transit, shipment.delivered, indent.allocated, invoice.matched, epod.received, etc.). Delivery success rate is >99.95% across customer endpoints.
- Is the Traqo API rate-limited?
- Yes — 600 requests per minute per API key, with burst tolerance up to 1,200 RPM for ~15 seconds. Rate limits are documented in response headers (X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset). Enterprise customers can request raised limits via the customer-success channel; bulk-import endpoints are exempted.
- Does Traqo have a sandbox or test environment?
- Yes — every customer gets a sandbox environment with seeded master data, simulated shipments and mock webhook delivery, available at sandbox.traqo.ai. Use the sandbox to test ERP connector mappings, develop against the API, run integration tests and validate workflows before changes go to production. Sandbox is free and isolated from your live data.