Name: Traqo.ai RFQ & Auctions
Brand: Traqo.ai
Rating: 4.8 (100 reviews)

Question 1

What is freight reverse auction software?

Accepted Answer

Freight reverse auction software is a digital procurement tool that lets shippers invite multiple carriers to compete for a load in a live bidding event. Unlike traditional spot-rate negotiation where you call carriers one by one, a reverse auction brings your entire carrier panel into a single session — on WhatsApp, a web portal, or mobile — where they bid in real-time and the lowest qualifying bid wins automatically. Traqo.ai's RFQ and auction module manages the entire process end-to-end: load posting, live bidding, winner allocation, and a full audit trail — without any manual intervention from your team.

Question 2

How does a freight RFQ differ from a reverse auction?

Accepted Answer

An RFQ (Request for Quotation) is a structured request sent to a shortlist of carriers asking for their best rate for a defined lane or load. Carriers submit sealed quotes, and you evaluate them offline against rate, transit time, and capacity. A reverse auction is an open, competitive bidding event where carriers can see their rank and revise downward in real-time until the window closes. Traqo.ai supports both: sealed RFQs for quarterly contract rate negotiations across high-volume lanes, and live reverse auctions for spot freight, overflow loads, and urgent shipments. Most customers use contract RFQs for 70–80% of their volume and spot auctions for the rest.

Question 3

How does Traqo.ai's WhatsApp-based auction work for carriers?

Accepted Answer

When you post a load in Traqo.ai, the platform sends a WhatsApp message to your approved carrier panel with full load details — origin, destination, vehicle type, weight, and pickup window. Carriers respond directly in WhatsApp with their bid. Traqo.ai captures every response, ranks bids in real-time, and notifies carriers of their standing. When the auction window closes, the winning carrier receives an automatic allocation confirmation on WhatsApp. The driver details flow back within minutes. Carriers do not need to download an app or create a login — just WhatsApp, which is already their primary communication tool across Southeast Asia, the Middle East, and Africa.

Question 4

What freight cost savings can I expect from reverse auctions?

Accepted Answer

Traqo.ai customers save an average of 11% on freight cost per auctioned load compared to their previous negotiated rates. Savings vary by lane and carrier market density: high-competition lanes with large carrier panels typically see 12–15% savings, while niche or long-haul lanes may see 7–9%. Savings compound over time as your carrier panel grows and carriers compete more aggressively to maintain their allocation share. The platform has auctioned over ₹1,800 crore in freight value across 1,200+ active lanes. For procurement teams, the additional benefit is eliminating the perception of favoritism — every allocation is backed by a verifiable auction record.

Question 5

Which regions and countries does Traqo.ai's auction platform support?

Accepted Answer

Traqo.ai's freight auction platform supports operations across Southeast Asia, the Middle East, East Africa, and South Asia. The platform is carrier-agnostic and works with any transporter who has a mobile phone — whether that carrier operates in Singapore, the UAE, Kenya, Indonesia, or Bangladesh. The WhatsApp-first interface removes all barriers to carrier adoption in markets where WhatsApp is the primary business communication tool. For regions with different carrier preferences, Traqo.ai also supports web portal bidding and SMS-based invitations so no carrier is left out of your auction panel.

Question 6

Can Traqo.ai freight auctions integrate with SAP, Oracle, or other ERPs?

Accepted Answer

Yes. Traqo.ai integrates natively with SAP S/4HANA, SAP ECC, Oracle Fusion, Oracle EBS, Microsoft Dynamics 365, NetSuite, and Tally via pre-built connectors. When a sales order or indent is created in your ERP, it can automatically trigger an auction in Traqo.ai — no manual re-entry. When the auction winner is allocated, the freight rate and carrier details flow back to your ERP's procurement and GL modules automatically. Most SAP and Oracle customers complete their integration in 5–9 business days using Traqo.ai's guided connector setup, with no custom middleware required.

Question 7

What is the difference between spot auction and contract RFQ in Traqo.ai?

Accepted Answer

Spot auctions in Traqo.ai are short-notice competitive events for a single load or a small batch — typically resolved in 15–60 minutes with carriers bidding live. Contract RFQs are longer-cycle rate negotiations where you send structured rate cards to multiple carriers, collect sealed bids across multiple criteria (rate, transit time, capacity commitment, lane coverage), compare them on a scorecard, and lock contracted rates for a quarter or year. Most Traqo.ai customers run both: contract RFQs for regular high-volume lanes at the start of each quarter, and spot auctions for overflow, urgent, seasonal, or irregular loads throughout the quarter.

Question 8

How does auto-allocation work after an auction closes?

Accepted Answer

When an auction window closes, Traqo.ai's allocation engine applies your pre-configured rules to select the winner. The default rule is lowest-bid-wins, but you can configure weighted allocation (e.g., 70% to lowest bid, 20% to preferred carrier, 10% to newer carriers for panel diversification), minimum performance thresholds (only allocate to carriers with >95% on-time delivery score), blackout rules for carriers under dispute, or vehicle-type restrictions. The winning carrier receives a WhatsApp confirmation, an indent is auto-generated, and driver details are collected — all without any manual steps from your dispatch team.

Question 9

How does Traqo.ai handle auctions when no carrier bids?

Accepted Answer

If an auction receives no bids or bids exceed your acceptable rate ceiling, Traqo.ai triggers an escalation workflow. The system can automatically re-invite a wider or different carrier pool, extend the auction window, relax rate parameters, or route the load to a spot exchange. Your logistics team receives an alert with the load details and the current bid status so they can intervene directly if needed. Every no-bid and escalation event is logged for carrier panel quality analysis — helping you identify which lanes need more carrier coverage and proactively grow your panel.

Question 10

Is there a minimum shipment volume to use Traqo.ai's auction module?

Accepted Answer

There is no minimum volume requirement. Traqo.ai's pricing is usage-based — you pay per auction event or per active lane, not per seat or fixed monthly contract. Shippers running 20–30 loads per month use the auction module the same way as enterprises running 3,000+ loads per month. The platform scales with your operation, and you can start with a single freight mode (FTL, PTL, or cross-border) on a pilot lane before rolling out company-wide. Most customers see full return on investment within the first 30 days based on freight cost savings alone.

RFQ & Auctions

Two ways to run rfq & auctions.

Three steps. From your first day.

Post the load

Transporters bid live

Winner gets allocated

Everything you need. Nothing you don't.

WhatsApp-first bidding

Live leaderboard

Auction analytics

Auto-allocation rules

One module is good. Three is a system.

Indent Automation

Freight Settlement

AI Control Tower

Frequently asked questions about RFQ & Auctions

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