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Operate & Track
Real-time Tracking
Traqo Real-time Tracking uses SIM-based GPS — the driver's existing mobile network — so there's no hardware to install, no telematics contract, and no ELD permission flow. Live shipment status, ETA, geofence alerts and route deviation work from day one across 100% of trucks. Tracks 1,80,000+ shipments per month across 12 countries.
Every vehicle on a live map. SIM-based, no app for the driver, no hardware to install. Just the truth.
200+ shippers · 50,000+ vehicles tracked daily
DocumentationReal-time Tracking→
Live
TRQ-98472
Mumbai → Chennai
ETA 4h 00m
Mumbai
Chennai
On route
· no halts
Speed
67 km/h
Covered
0 km
Alerts
0
Before & After
Two ways to run real-time tracking.
Without Traqo
Driver — no reply
2h 14m agoLRStatusETA
TRQ-7281Calling…?
TRQ-7280Halt unknown?
TRQ-7279No GPS ping?
Customer
Where is the truck?
Sales
Any update on TRQ-7281?
- —Driver calls every 4 hours: 'Sir, traffic mein hoon'
- —Customer calls you for ETA. You guess. They get angry.
- —Truck takes a 200km detour. You find out at billing.
With Real-time Tracking
LiveTRQ-7281
ETA 4h 00mMumbai
Chennai
Covered
0 km
Speed
67 km/h
Alerts
0
- Live position, speed, heading on a single dashboard
- Geofence pings on dispatch, in-transit, and arrival
- Branded tracking link you can share with your customer
How it works
Three steps. From your first day.
Trip TRQ-9821 · Vapi → Bengaluru
Speed
58 km/h
ETA
14:32 · on-time
Distance left
412 km
Last events
11:42 · Crossed Pune
10:08 · Halt 4m · fuel
06:00 · Dispatch · Vapi
1
Step 01SIM-based, no app
Works with the driver's phone SIM. No install, no training.
2
Step 02Live on the map
Vehicle plotted on a live map within 60 seconds of dispatch.
3
Step 03Geofence alerts
Auto-notifications on dispatch, halt, deviation, and arrival.
What's inside
Everything you need. Nothing you don't.
SIM
No app · no install
works on any GSM phone
signal · live
SIM-based GPS
No driver app, no hardware. Works on every phone.
track.yourbrand.com/TRQ-9821
YourBrand
arriving 14:32Branded customer link
Your logo, your colors. Customers track on your domain.
Geofence: entered
customer DC · 14:18
Halt > 30m flagged
Geofence + halt alerts
Auto-pings on stops over 30 mins or off-route detours.
Trip TRQ-9821 · replay
06:0011:42 ⏵17:30
Pune · 142 km/h max · 4 halts
Trip replay
Replay any trip turn-by-turn for dispute resolution.
The number that matters
99.2%
of dispatched vehicles tracked end-to-end
vs 35% on legacy GPS
Trend · last 12 weeks
+412%
now
W1
W6
W12
Peak W12Avg week-on-week +14.2%
Sourced from active accounts
"We stopped guessing ETAs the day we switched on Traqo. Customer call-volumes dropped 60%."
Action TESA
Logistics Manager
The result
60% fewer customer calls
Their morning view
1,284
trucks live · right now
+22% vs last week
On-time
97.4%
Halts > 30m
3
Pairs perfectly with
One module is good. Three is a system.
Part of
14 solutions use Real-time Tracking
FAQ
Frequently asked questions about Real-time Tracking
- What is real-time freight tracking software?
- Real-time freight tracking software gives shippers a live view of every vehicle and shipment in transit — showing current location, speed, heading, and key milestone events like departure, geofence entry, halts, and delivery. Unlike traditional GPS systems that require dedicated hardware installed in every vehicle, modern freight tracking platforms use SIM-based location services, carrier API integrations, and mobile apps to provide visibility without expensive device deployments. For shippers, real-time tracking eliminates the need to call drivers for status updates, enables proactive exception management when something goes wrong, and allows branded tracking links to be shared directly with customers.
- How does SIM-based GPS tracking work without a driver app?
- SIM-based tracking works by periodically querying the network location of the driver's existing SIM card — no app installation, no GPS hardware, no device change required. Traqo.ai sends a silent, consent-based location query to the driver's mobile number at configurable intervals (typically every 5–15 minutes). The network triangulates the position using cell towers and returns a location coordinate, which Traqo.ai plots on the live map. The driver simply accepts a one-time consent message on WhatsApp. This approach has near-universal adoption because drivers don't need to change their behaviour, install anything, or keep a separate app running in the background.
- What is a geofence alert in freight tracking?
- A geofence is a virtual geographic boundary drawn around a specific location — a warehouse, customer delivery point, toll plaza, or city boundary. Traqo.ai automatically triggers alerts when a tracked vehicle crosses a geofence boundary. Common geofence events include dispatch confirmation (vehicle leaves origin plant), arrival notification (vehicle enters destination geofence — sent automatically to your customer), extended halt alert (vehicle stationary for more than your configured threshold, e.g., 45 minutes), and route deviation alert (vehicle travels more than a set distance from the planned route). Each alert is sent via WhatsApp, SMS, email, or in-app notification depending on your configuration.
- How does Traqo.ai's branded customer tracking link work?
- When a shipment is dispatched, Traqo.ai generates a unique, branded tracking link that you can share directly with your customer via WhatsApp, email, or SMS. The link opens a mobile-optimised tracking page featuring your company logo, brand colours, and the live vehicle location on a map. The customer can see the current position, estimated time of arrival, and key milestone events — without logging into any portal or calling your customer service team. Customers increasingly expect this level of delivery visibility, and providing it directly from your brand (not the carrier's) strengthens your customer relationship and reduces inbound ETA enquiries by 50–60%.
- What is trip replay in freight tracking and why is it useful?
- Trip replay allows you to replay the recorded route of any completed trip turn-by-turn on a map — showing the exact path taken, speed at every point, halt locations with duration, and any geofence events that occurred. Trip replay is used for three primary purposes: dispute resolution (proving a delivery occurred at a specific time and location when a customer disputes it), carrier performance analysis (identifying carriers who regularly take longer routes or make unauthorised stops), and claims investigation (understanding the exact movement history of a shipment where goods were damaged or went missing in transit).
- How does real-time tracking reduce customer service call volumes?
- The majority of customer service calls in logistics are ETA enquiries — 'Where is my shipment?' and 'When will it arrive?' With Traqo.ai's branded tracking link shared at the time of dispatch, customers can see live location and ETA themselves without calling. Automated geofence alerts proactively notify customers when their shipment enters their delivery zone, further reducing the need for inbound calls. Traqo.ai customers report a 50–65% reduction in customer ETA enquiry call volume within the first month of deploying tracking links — freeing customer service staff for higher-value interactions.
- What tracking coverage does Traqo.ai provide globally?
- Traqo.ai's SIM-based tracking works in any country where mobile network coverage exists — no separate hardware contracts, no country-specific device procurement, and no carrier network agreements to negotiate. For cross-border shipments, Traqo.ai supports tracking handoffs between domestic and international carrier legs, container tracking via shipping line APIs for EXIM moves, and GPS hardware integration for fleets that prefer dedicated device-based tracking. The platform currently tracks 50,000+ vehicles daily across operations in Southeast Asia, the Middle East, East Africa, and South Asia.
- How does Traqo.ai tracking handle highway halts and remote areas?
- SIM-based tracking relies on mobile network coverage, which has gaps in very remote areas and inside tunnels. Traqo.ai handles these scenarios in two ways. First, the platform uses the last known location and the trip's planned route to extrapolate an estimated position during coverage gaps, clearly marking it as estimated. Second, Traqo.ai supports GPS hardware integration as a complement to SIM tracking — for fleets operating frequently in remote corridors, customers can deploy a small GPS device in the vehicle that continues recording position offline and uploads when coverage is restored. Both signal sources are unified on a single tracking dashboard.
Your stack →
0 of 14 modules · one platform✓ Real-time Tracking active
Get started
See Real-time Tracking
in your warehouse.
30-minute walkthrough on your own data. No IT team. No commitment.
Step 1 of 425%
Let's start with your company
Get Started
Talk to a freight expert.
Tell us about your fleet. We'll set up a pilot, walk you through the dashboard, and show you live tracking on your own trucks — no GPS hardware required.
- Pilot on up to 10 trucks, free for 14 days
- Live in under 5 minutes — just the driver's phone
- Direct line to our solutions team
Prefer email? Write to sales.support@traqo.io