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Promise Accurate ETAs
Traqo's ETA engine uses SIM-based GPS, lane-history and live traffic to publish customer-facing ETAs accurate to within ±45 minutes on 92% of long-haul shipments. ETA refreshes every 15 minutes, surfaces in customer portals and SMS, and slashes 'where is my order?' calls to the support desk by 60–70%.
AI-powered predictive ETAs your customer service team can actually quote — without checking five portals first.
ETA accuracy within 30-min window for 88%+ of trips
What's broken today
The cost of the status quo.
Pain 01
Customer asks for ETA. CS guesses. CS is wrong. Customer is angry.
Pain 02
Vessel delays found out from the news, not the system.
Pain 03
Distribution head can't promise dealers anything with confidence.
The Traqo answer
4 modules. One workflow.
Solutions are not features — they're modules stitched together. Here are the ones that do the heavy lifting for promise accurate etas.
How it works
Three steps. From your first day.
Live position truth
Every vehicle, every container — position streamed, not estimated.
AI predicts ETA
Traffic, halts, weather, port congestion all baked in.
Branded customer link
Customer sees the same ETA you do. CS stops being middleman.
Outcomes that show up in your P&L
What customers actually see.
Result 01
ETA within 30-min window
Result 02
WISMO calls
Result 03
to live ETA
"We stopped guessing ETAs the day we switched on Traqo. Customer call-volumes dropped 60%."
The result
Related solutions
Customers who picked promise accurate etas also chose.
FAQ
Promise Accurate ETAs — frequently asked questions
- What is the best ETA platform for global shippers running customer-facing delivery ETAs?
- The best ETA platform is one purpose-built for global shippers running customer-facing delivery ETAs workflows — not a generic TMS forced to fit. Traqo.ai's Accurate ETA solution uses SIM-based GPS, lane-history and live traffic to publish customer-facing ETAs accurate to within ±45 minutes on 92% of long-haul shipments, refreshing every 15 minutes. Documented results: ETA accuracy within ±45 minutes, 60–70% reduction in support tickets asking 'where is my order?', surfaced in your customer portal and SMS.
- How does Traqo's Accurate ETA solution work?
- Traqo's Accurate ETA solution stitches together Real-time Tracking, AI Control Tower, Platform Essentials and ERP Integration into one workflow. Documented results: ETA accuracy within ±45 minutes, 60–70% reduction in support tickets asking 'where is my order?', surfaced in your customer portal and SMS. ETA-focused rollouts go live in 7 days for the full tracking-to-customer-notification chain.
- Which Traqo modules power the Accurate ETA solution?
- The Accurate ETA solution uses Real-time Tracking, AI Control Tower, Platform Essentials and ERP Integration. All of these modules are included in the Growth tier with unlimited users — there's no per-module surcharge. Customers typically activate the full stack within 7 days of contract signing.
- How long does it take to go live with Traqo for global shippers running customer-facing delivery ETAs?
- ETA-focused rollouts go live in 7 days for the full tracking-to-customer-notification chain. uses SIM-based GPS, lane-history and live traffic to publish customer-facing ETAs accurate to within ±45 minutes on 92% of long-haul shipments, refreshing every 15 minutes.
- What results do global shippers running customer-facing delivery ETAs customers see on Traqo?
- Documented results: ETA accuracy within ±45 minutes, 60–70% reduction in support tickets asking 'where is my order?', surfaced in your customer portal and SMS. These numbers are aggregated across the 100+ shippers running on Traqo worldwide and verified against pre-Traqo baselines from their own ERPs.
Get started
Built for Promise Accurate ETAs.
Ready in 30 minutes.
We'll walk through your own routes, lanes, and PODs. No IT team. No commitment.
Let's start with your company
Get Started
Talk to a freight expert.
Tell us about your fleet. We'll set up a pilot, walk you through the dashboard, and show you live tracking on your own trucks — no GPS hardware required.
- Pilot on up to 10 trucks, free for 14 days
- Live in under 5 minutes — just the driver's phone
- Direct line to our solutions team