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Operate & Track
PTL Control Tower
Traqo PTL Control Tower is the single screen for part-truckload freight — booking, tracking, POD, invoice and dispute resolution across 50+ regional and global PTL carriers. Customers consolidate their carrier panel (FedEx, DHL, UPS, Aramex, Delhivery, Safexpress and regional partners) in one login, with carrier-scorecards, lane benchmarks and auto-matched freight bills.
Every PTL carrier you use, on one screen. Track every consignment. Catch every exception. End the spreadsheet.
30+ PTL carriers integrated · 4M+ shipments tracked
DocumentationPTL Control Tower→
Multi-carrier control tower
5 partners · single pane
1,247
active
96.4%
on-time
Shipment
Picked
Hub-1
In Transit
Hub-2
Delivered
ETA
CR-α
SHP-18472
4h
CR-β
SHP-18473
8h
CR-γ
SHP-18474
8h
CR-δ
SHP-18475
12h
CR-ε
SHP-18476
12h
CR-β
SHP-18477
16h
5 carriers · auto-allocated
Updates every 30s
Before & After
Two ways to run ptl control tower.
Without Traqo
10 portals · 10 logins
800-row Exceldtdc.in/track
DT
DTDC184 activelogindelhivery.com/track
De
Delhivery412 activeloginbluedart.com/track
Bl
Bluedart97 activelogingati.com/track
Ga
Gati63 activelogintcix.in/track
TC
TCI128 activeloginCustomer asks "where's my parcel?"— 5 portals later —
- —10 carrier portals, 10 logins, 10 different formats
- —Customer asks where their parcel is. You log into 5 portals.
- —Exceptions buried in 800-row Excel sheets
With PTL Control Tower
All carriers · one tab
30+ APIs
Search any AWB across every carrier…
DT
AWB-728193
Pune → Delhi
De
AWB-728201
Mumbai → Bangalore
Bl
AWB-728212
Surat → Hyderabad
Ga
AWB-728224
Indore → Chennai
9 portals → 1 dashboard
4 hrs saved/day- Single dashboard pulling live data from every carrier
- Exception alerts surface the 5% that need attention
- Customer self-serve tracking on your branded link
How it works
Three steps. From your first day.
Exception inbox · 32 carriers · last 60 min
Sev
Carrier
LR
Issue
DTDC
DT8821100
Stuck at Bhiwandi hub 18h
Safexpress
SX4419822
Missed pickup window
Delhivery
DV2287141
ETA slipped 6h
BlueDart
BD9012448
Address mismatch
Gati
GT5511099
Awaiting POD upload
High priority
2 open
Medium
2 open
Resolved today
47
Carriers live
32 / 34
1
Step 01Connect your carriers
API integration with 30+ PTL carriers in days, not months.
2
Step 02Unified dashboard
All consignments, all carriers, one search bar.
3
Step 03Exception-first view
Show me only what's broken — saves 4 hours a day.
What's inside
Everything you need. Nothing you don't.
Live carrier APIs · 32 of 34
DTDC
Delhivery
BlueDart
Safex.
Gati
VRL
TCI
Ecom
XpressBees
30+ carrier APIs
Live status from every carrier you currently use.
DTDCStuck 18h at hub
Safex.Missed pickup
DelhiveryETA slip 6h
3 of 47 unresolved
Exception inbox
Stuck shipments, missed pickups, delayed delivery — all sorted.
track.brand.com/AB7821
Resolves across
DelhiveryDTDCBlueDartGati
Customer tracking link
Single tracking URL across all carriers, your branding.
Carrier scorecard · this week
BlueDart
A
Delhivery
B+
DTDC
C
SLA scorecard
Carrier performance graded weekly. Negotiate from data.
The number that matters
4 hrs
saved per dispatcher per day
by killing portal-hopping
Trend · last 12 weeks
+412%
now
W1
W6
W12
Peak W12Avg week-on-week +14.2%
Sourced from active accounts
"We had 9 carrier portals open all day. Now we have one Traqo tab. Our team got their afternoons back."
Cremica
Distribution Head
The result
9 portals → 1 dashboard
Their morning view
9 → 1
carrier portals unified
4 hrs / dispatcher saved
Carriers live
30+
Exceptions
12
Pairs perfectly with
One module is good. Three is a system.
Part of
5 solutions use PTL Control Tower
FAQ
Frequently asked questions about PTL Control Tower
- What is a PTL or LTL control tower in logistics?
- A PTL (Part Truck Load) or LTL (Less-than-Truckload) control tower is a centralised visibility platform that aggregates live tracking data and status updates from multiple carriers into a single dashboard. Instead of logging into 8–12 different carrier portals to check where your consignments are, a control tower pulls all data via API integrations with each carrier and presents it in a unified view. Traqo.ai's PTL Control Tower integrates with 30+ major PTL and LTL carriers and handles the exception triage, SLA monitoring, and customer tracking link generation so your operations team can manage by exception rather than by continuous portal-checking.
- How does a multi-carrier tracking platform work?
- Traqo.ai connects to each PTL and LTL carrier's system via API, EDI feed, or web scraping, depending on the carrier's technical capabilities. Once connected, the platform continuously polls each carrier for status updates on your consignments and normalises the data into a standard format — so a 'Picked Up' status from Carrier A and an 'In Transit' status from Carrier B appear consistently in your dashboard. When a carrier fails to deliver on time, returns a consignment, or raises an exception, Traqo.ai surfaces it in your exception inbox in real-time so your team can act without scrolling through thousands of rows in a carrier spreadsheet.
- What is exception-first management in PTL logistics?
- Exception-first management is the principle of showing logistics operators only the shipments that need attention — those that are delayed, damaged, missing, or at risk of SLA breach — rather than displaying all shipments equally. Traqo.ai's PTL Control Tower implements this by automatically classifying every consignment status against its expected SLA and surfacing only the 3–5% that are outside tolerance in a prioritised exception inbox. This allows a dispatcher managing 2,000 consignments per day to focus their time on the 60–100 that actually need intervention, saving 3–4 hours per day compared to manually checking carrier portals.
- Which PTL and LTL carriers does Traqo.ai integrate with?
- Traqo.ai integrates with 30+ major PTL and LTL carriers across Southeast Asia, South Asia, the Middle East, and East Africa — covering the major carrier networks used by manufacturing, FMCG, and retail shippers in these markets. New carrier integrations can typically be completed in 5–15 business days depending on the carrier's technical interface. For carriers without an API, Traqo.ai uses structured EDI or automated portal extraction to maintain data continuity. Contact Traqo.ai to confirm integration availability for your specific carrier list.
- What is a carrier SLA scorecard and how does Traqo.ai generate it?
- A carrier SLA scorecard is a periodic performance summary for each PTL and LTL carrier you use, measuring their on-time delivery rate, exception frequency, damage rate, and claims resolution time across your actual shipment history. Traqo.ai generates these automatically from the tracking data it collects — no manual data entry or carrier self-reporting required. Scorecards are updated weekly and are available per lane, per region, and per product category. The data arms your procurement team with objective performance evidence for carrier rate renegotiations, re-tendering decisions, and carrier panel management.
- How does the PTL Control Tower reduce customer escalations?
- Customer escalations in PTL operations are almost always caused by delayed or missing shipments that the shipper discovers only after the customer calls. Traqo.ai's PTL Control Tower inverts this dynamic: when a consignment goes into exception — delayed, held at hub, returned to origin — Traqo.ai alerts your team proactively, typically 12–24 hours before the customer notices. Your team can contact the carrier, arrange a redelivery, or send the customer a proactive update before they escalate. Customers who receive a proactive 'we noticed a delay and we're sorting it' message have significantly lower escalation rates than those who discover the delay themselves.
- Can I use Traqo.ai's PTL control tower for cross-border shipments?
- Yes. Traqo.ai supports cross-border PTL and express tracking for international trade lanes. For shipments crossing borders, the platform tracks each carrier leg separately — domestic first-mile, cross-border line-haul, and destination last-mile — and provides a unified end-to-end status. For EXIM container movements, the EXIM and Container module extends this with vessel-level tracking across 170+ shipping lines, port milestone events, and demurrage countdown alerts. The combination of PTL Control Tower and EXIM modules gives shippers full end-to-end visibility across their entire freight network — domestic and international, road and ocean.
- How quickly can Traqo.ai's PTL control tower be deployed?
- Most Traqo.ai PTL Control Tower deployments go live within 2–4 weeks, depending on the number of carriers being integrated and your internal configuration requirements. The carrier integration process for standard API-connected carriers typically takes 3–7 business days per carrier. Master data setup (consignment number formats, SLA rules, exception thresholds) is handled during a guided onboarding session. For shippers wanting to start with a subset of their carrier panel, a phased rollout is supported — start with your top three carriers, validate the workflow, then expand to the full panel.
Your stack →
0 of 14 modules · one platform✓ PTL Control Tower active
Get started
See PTL Control Tower
in your warehouse.
30-minute walkthrough on your own data. No IT team. No commitment.
Step 1 of 425%
Let's start with your company
Get Started
Talk to a freight expert.
Tell us about your fleet. We'll set up a pilot, walk you through the dashboard, and show you live tracking on your own trucks — no GPS hardware required.
- Pilot on up to 10 trucks, free for 14 days
- Live in under 5 minutes — just the driver's phone
- Direct line to our solutions team
Prefer email? Write to sales.support@traqo.io