Traqo.ai
PTL

Part-load visibility, AWB to delivery.

Part-load (PTL) shipments involve shared capacity, hub-based routing, and multi-carrier coordination — requiring a purpose-built tracking and management platform. Traqo's PTL Control Tower provides a centralized command center for managing PTL and LTL shipments across multiple carriers, routes, and clients.

Live module preview
ptl.traqo.ai/AWB-2841992211
Live
AWB · 2841992211 · GATI
Bangalore → Delhi · 84 kg / 3 boxes
SLA
Within target
BLR
Pickup
Apr 28 14:22
HSR
Origin hub
Apr 29 09:18
NGP
Transit
Apr 30 22:40
DEL
Dest. hub
May 02 06:12
Out for del.
Delivered
§01

Overview

12
Supported PTL carriers with API, CSV, or hybrid integration
18
Core features covering tracking, NDR, RTO, e-way bill, analytics
8
Lifecycle stages tracked — booking through POD collection
Auto
Exception detection, delay alerts, and escalation — zero manual monitoring

1.2 FTL vs PTL: Why PTL needs its own control tower

Full Truck Load shipments follow a simple point-to-point model. PTL shipments are fundamentally different and more complex across every dimension.

DimensionFTLPTL
RoutingDirect point-to-pointHub-to-hub with transit points
TrackingSingle vehicle GPSAWB/LR based across multiple hubs
CarriersSingle transporter per tripMultiple carriers (GATI, VRL, TCI, etc.)
ConsolidationFull truck, single consignorMultiple consignors sharing capacity
Delivery TimelinePredictable, direct routeVariable, depends on hub operations
ExceptionsVehicle-level (breakdown, delay)Shipment-level (misroute, NDR, hub delay)
Proof of DeliveryDriver-confirmedRequires digital POD with OCR extraction
BillingPer-truck ratePer-consignment weight/volume-based
Purpose-built for PTL
A generic FTL tracking system cannot adequately serve PTL operations. The PTL Control Tower is purpose-built to handle hub-based routing, multi-carrier integration, AWB/LR tracking, and the unique exception scenarios that arise in part-load logistics.

1.3 Target audience

TierAudiencePurpose
OverviewBuyers, Decision MakersUnderstand module capabilities and business value
Setup GuideIT Teams, ImplementersConfigure carriers, APIs, notification rules, SLA thresholds
User GuideLogistics Coordinators, Daily UsersDay-to-day shipment tracking, exception handling, reporting

1.4 Key capabilities — 18 core features

Centralized tracking dashboard

Single screen for all consignments across multiple transporters and clients.

AWB/LR based shipment tracking

Track by LR number, docket number, or transporter reference ID.

Automated status updates

Via transporter API or CSV uploads — pickup, in-transit, delivery stages.

Hub-to-hub scanning and event tracking

Origin to transit to destination hub visibility at every scan event.

Multi-carrier integration

GATI, VRL, TCI, DTDC, Delhivery, Safexpress, Rivigo, Blue Dart, and more.

Exception management dashboard

Delays, misroutes, NDRs, undelivered, damage, and short shipment exceptions.

Customer portal and branded tracking link

Clean branded experience showing real-time status without exposing internal details.

SMS/email notification engine

Automated milestone notifications for shipment booked, pickup, OFD, delivery, NDR.

Bulk upload and API support

ERP, Excel, and transporter system integration for data ingestion.

Multi-client and branch segregation

Each user sees only their assigned clients and branches. Admins get consolidated view.

Performance analytics

By transporter, route, and delivery TAT with 7-metric carrier scorecards.

Proof of delivery integration

Digital PODs with OCR extraction and signature capture.

Delivery timeline analysis

Planned vs actual TAT for SLA tracking and breach detection.

Auto delay detection

Continuous monitoring against expected timelines without manual review.

E-way bill management

Expiry tracking, advance alerts, and extension request triggers.

Returns and RTO tracking

Complete reverse logistics visibility through 6-stage RTO lifecycle.

Feedback and ratings on transporters

Carrier scorecard with quantitative metrics and qualitative user ratings.

Billing and reconciliation ready

Feeds directly into the freight settlement module.

PTL consignment lifecycle — swim lane diagram

12-step consignment journey from booking through carrier integration, status normalization, exception management, NDR/RTO handling, milestone notifications, digital POD, carrier scorecard, and freight settlement — with one exception-detection decision point.

LOGISTICSCOORDINATORPLATFORM /SYSTEMCARRIER /TRANSPORTERFINANCETEAMEXTERNAL SYSTEMSCarriers · APIs · AppsYES → carrier contactedNO →normalYES → exception alert1CONSIGNMENT BOOKINGLR / AWB obtainedmulti-carrier perclient supported2CARRIER INTEGRATIONAPI 30-min pollCSV bulk import12 carriers supported3STATUS NORMALIZATIONRaw event → parse → map → valiRaw event → parse → map →validate → unified dashboard4DASHBOARD VIEWAll consignmentsLR / docket /transporter ref search5EXCEPTION DETECTIONDelays · misroutes · NDRdamage · SLA breach vs TAT6EXCEPTION?SLA breach · delay · misroute · NDR detected7NDR MANAGEMENTReason capturedre-delivery scheduledRTO triggered8RTOLIFECYCLE (6 STAGES)NDR → initiated → in-transit →NDR → initiated → in-transit →arrived → collected → closed9MILESTONE NOTIFICATIONSBooked · pickup · OFDdelivery · NDRrole-based alerts10DIGITAL POD + OCRLR · date · receiverstampsignature — feeds OCR …11CARRIER SCORECARD7 metrics: OTD% · TATETA accuracy · NDR ratedamage12SETTLEMENT FEEDPTL data → Freight SettPTL data → FreightSettlement · billed we…Carrier APIs — GATI/VRL/TCI/Delhivery + 8 others · 30-min pollingCSV Upload — bulk import for carriers without APIEmail + WhatsApp — exception alert to Logistics CoordinatorApp Push — real-time in-app exception notificationWhatsApp — NDR notification to shipper · reason captured · re-deliveryWhatsApp — booked · pickup · OFD · delivery milestone updatesEmail — delivery confirmationApp Push — OFD + delivery alertsOCR POD Module — LR · date · receiver · stamp · signature extractedSettlement Module — invoice reconciliation trigger · billed weight verifiedExecution flowData / notification flowDecision point

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