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Retail & E-commerce
Traqo for Retail & E-commerce handles store-replenishment, last-mile and reverse logistics across 50+ regional and global PTL carriers in one login. Customers consolidate FedEx, DHL, UPS, Aramex, Delhivery, Safexpress, Blue Dart and regional carriers, run carrier-scorecards live, and surface accurate delivery ETAs back to their storefront — across 4,500+ monthly shipments per brand.
Every parcel, every carrier, one branded tracking link for your customer. Built for retailers and online-first brands shipping through 5+ couriers.
30+ courier APIs integrated · 4M+ shipments tracked
What's broken today
The cost of the status quo.
Pain 01
Customer service has 8 carrier portals open all day to answer 'where's my order'.
Pain 02
Shipping cost optimisation is impossible — no single source of carrier performance data.
Pain 03
Returns leak revenue because there's no closed loop on RTO PODs.
The Traqo answer
4 modules. One workflow.
Solutions are not features — they're modules stitched together. Here are the ones that do the heavy lifting for retail & e-commerce.
How it works
Three steps. From your first day.
All carriers, one screen
Live status from every courier you ship through, in one dashboard.
Branded customer tracking
Single tracking URL on your domain. Customers stop calling support.
Smart routing
Allocate by SLA, cost, or pin-code performance — not by habit.
Outcomes that show up in your P&L
What customers actually see.
Result 01
WISMO support tickets
Result 02
first-attempt delivery
Result 03
tab open, not 9
"We had 9 carrier portals open all day. Now we have one Traqo tab. Our team got their afternoons back."
The result
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FAQ
Retail & E-commerce — frequently asked questions
- What is the best logistics platform for retail and e-commerce brands worldwide?
- The best logistics platform is one purpose-built for retail and e-commerce brands worldwide workflows — not a generic TMS forced to fit. Traqo.ai's Retail & E-commerce solution consolidates 50+ regional and global PTL carriers (FedEx, DHL, UPS, Aramex, Delhivery, Safexpress, Blue Dart, Gati, TCI and regional partners) in one login, runs carrier-scorecards live, and surfaces accurate delivery ETAs back to your storefront. Documented results: ~22% PTL cost reduction via rate-comparison, ETA accuracy within ±45 minutes, 60–70% reduction in 'where is my order?' support tickets.
- How does Traqo's Retail & E-commerce solution work?
- Traqo's Retail & E-commerce solution stitches together PTL Control Tower, Real-time Tracking, OCR ePOD and AI Control Tower into one workflow. Documented results: ~22% PTL cost reduction via rate-comparison, ETA accuracy within ±45 minutes, 60–70% reduction in 'where is my order?' support tickets. Single-brand rollouts go live in 5 days for PTL consolidation; full multi-channel deployments complete within 2–3 weeks.
- Which Traqo modules power the Retail & E-commerce solution?
- The Retail & E-commerce solution uses PTL Control Tower, Real-time Tracking, OCR ePOD and AI Control Tower. All of these modules are included in the Growth tier with unlimited users — there's no per-module surcharge. Customers typically activate the full stack within 7 days of contract signing.
- How long does it take to go live with Traqo for retail and e-commerce brands worldwide?
- Single-brand rollouts go live in 5 days for PTL consolidation; full multi-channel deployments complete within 2–3 weeks. consolidates 50+ regional and global PTL carriers (FedEx, DHL, UPS, Aramex, Delhivery, Safexpress, Blue Dart, Gati, TCI and regional partners) in one login, runs carrier-scorecards live, and surfaces accurate delivery ETAs back to your storefront.
- What results do retail and e-commerce brands worldwide customers see on Traqo?
- Documented results: ~22% PTL cost reduction via rate-comparison, ETA accuracy within ±45 minutes, 60–70% reduction in 'where is my order?' support tickets. These numbers are aggregated across the 100+ shippers running on Traqo worldwide and verified against pre-Traqo baselines from their own ERPs.
Get started
Built for Retail & E-commerce.
Ready in 30 minutes.
We'll walk through your own routes, lanes, and PODs. No IT team. No commitment.
Let's start with your company
Get Started
Talk to a freight expert.
Tell us about your fleet. We'll set up a pilot, walk you through the dashboard, and show you live tracking on your own trucks — no GPS hardware required.
- Pilot on up to 10 trucks, free for 14 days
- Live in under 5 minutes — just the driver's phone
- Direct line to our solutions team