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Cloud-native, enterprise-scale.
A comprehensive technical overview of Traqo's cloud-native, microservices-based SaaS architecture — 14 independent services, polyglot data stores (PostgreSQL, Redis, Elasticsearch, Kafka), API-first design, 170+ carrier integrations, Kubernetes orchestration on AWS EKS, and benchmarks showing 145 ms P95 latency under 12,500 concurrent users.
Foundational architecture principles
Eight principles guide every design and implementation decision across the Traqo platform, ensuring it can meet demanding enterprise requirements while maintaining agility for rapid feature delivery.
Five-layer architecture
The Traqo platform is organized into five distinct architectural layers, each with clearly defined responsibilities and interfaces. This layered approach ensures separation of concerns and independent scalability.
| Layer | Components | Responsibility | Key Technologies |
|---|---|---|---|
| Presentation | React SPA, Mobile App (React Native), WhatsApp Bot | UI rendering, responsive design, PWA support, offline capability, real-time notifications | React 18, TypeScript, Tailwind CSS, PWA, WebSocket |
| API Gateway | API Gateway, Load Balancer, WAF | Request routing, authentication/authorization, rate limiting, request validation, SSL termination, API versioning | Kong / AWS API Gateway, Nginx, AWS WAF, OAuth 2.0 |
| Service | 14 Microservices, Event Bus | Core business logic, domain processing, inter-service communication, workflow orchestration | Node.js, Python, Go, gRPC, REST, Kafka consumers |
| Data | Databases, Cache, Search, Object Storage | Persistent storage, caching, full-text search, file storage, message queuing | PostgreSQL, Redis, Elasticsearch, S3, Kafka/RabbitMQ |
| Integration | ERP Connectors, Carrier APIs, Gov APIs | External system connectivity, protocol translation, data mapping, retry/error handling, webhook management | MuleSoft, SAP CPI, REST/SOAP adapters, FTP/SFTP |
Request flow
Data flows through the architecture layers in a consistent, predictable pattern — every request is authenticated at the gateway before being routed to the appropriate microservice.