Carrier onboarding
Carrier onboarding is checking that a carrier is licensed, insured and who it says it is before it moves a load. In the US that means its operating authority, at least $750,000 of liability cover for general freight, and process agents on file; in the EU, a Community licence; in the UK, an operator licence.
What to check, by region
| Where | Licence or authority | Money behind it |
|---|---|---|
| US | FMCSA operating authority, $300 per type; BOC-3 process agents | Liability cover: $750,000 general freight; $1,000,000 or $5,000,000 for hazmat |
| EU | Community licence, renewable for up to 10 years; a certified copy in every truck | Financial standing: €9,000 for the first vehicle, €5,000 each extra |
| UK | Goods vehicle operator licence above 3,500 kg | Fees: £257 to apply, £401 to issue |
| Saudi Arabia | A licence for any road transport activity | Penalties up to SAR 5,000,000 |
| UAE | A national transport vehicle permit | AED 100 plus AED 10 a tonne of load; UAE insurance |
In the US every carrier must name process agents on Form BOC-3 for all 48 contiguous states and the District of Columbia, and failing to file deactivates its USDOT number. A broker must hold a surety bond or trust fund of $75,000 — a rule in its current form since 16 January 2026 — and if it falls below that and isn't replenished within 7 calendar days, FMCSA suspends its authority. FMCSA has also proposed no longer assigning MC numbers, which would leave the USDOT number as the one identifier.
Worked example: what a 10-truck European haulier must show
Financial standing: €9,000 + 9 × €5,000 = €54,000 · 10 certified copies of the Community licence, one in each truckRegulation (EC) 1071/2009 sets the money for vehicles over 3.5 tonnes; Regulation 1072/2009 sets the copies. A UAE carrier with one 30-tonne truck would pay AED 100 + 30 × AED 10 = AED 400 for its national permit.
The mistake people make
Trusting the paperwork the carrier sends. FMCSA's fraud guidance says to confirm brokers' and carriers' phone numbers against its SAFER database rather than the number you were given, and warns that even insurance certificates can be fraudulent — check the cover with the insurer, and check the carrier again before each new load, not only at setup.
FAQ
Carrier onboarding: common questions
- What insurance must a US carrier have?
- For general freight in interstate commerce, at least $750,000 of liability cover under 49 CFR 387.9. Some hazardous materials need $1,000,000, and the most dangerous $5,000,000.
- What is a BOC-3?
- The FMCSA form on which a carrier names its process agents — people who can accept legal papers for it — in all 48 contiguous states and DC. Without one, the carrier's USDOT number is deactivated.
- What does an EU haulier need to carry goods between member states?
- A Community licence, issued for renewable periods of up to 10 years, with a certified copy kept in each vehicle — and financial standing of €9,000 for the first vehicle and €5,000 for each one after.
Sources
- 49 CFR 387.9, financial responsibility, minimum levels — eCFR
- 49 CFR 387.307, property broker surety bond or trust fund — eCFR
- Broker and freight forwarder financial responsibility — FMCSA
- 49 CFR part 366, designation of process agents — eCFR
- Get an MC number and authority to operate — FMCSA
- Will FMCSA stop issuing MC numbers? — FMCSA, 21 May 2026
- Broker and carrier fraud and identity theft — FMCSA
- Regulation (EC) No 1072/2009, access to the international road haulage market, consolidated — EUR-Lex
- Regulation (EC) No 1071/2009, the occupation of road transport operator, consolidated — EUR-Lex
- Fees for goods vehicle licences — GOV.UK
- Being a goods vehicle operator — GOV.UK
- Road Transport Law — Saudi Bureau of Experts, 2025
- Issuing a national transportation vehicle permit — UAE Ministry of Energy and Infrastructure
Related terms
- Double brokeringTerm
- Freight brokerTerm
- Owner-operatorTerm
- CabotageTerm
- ELD mandateRule
- Routing guideTerm
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